Video Remote Interpreting (VRI)

Engage and communicate visually with your interpreters, customers and clients in any language of your choice. Experience the highest-quality in interpreting and most flexible solutions with the technology that’s revolutionizing the industry.

With an advanced web-access video service, Language Empire’s Video Remote Interpretation (VRI) solutions enables video conference sessions between client representatives, qualified language interpreters, and non-English-speaking customers or stakeholders.

Language Empire’s VRI solutions are completely device-independent, and connections can be made virtually anywhere and on any device with an internet connection, including desktop, laptop, computers, tablets and smartphones to provide spoken language or sign language interpreting services.

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How it works

Video Remote Interpreting is a cutting edge technology that is changing the way we communicate. VRI connects multiple parties together without an interpreter physically present. It provides the benefit of face-to-face communication with the simplicity of over-the-phone interpretation.

Video interpreting services are great for communicating with staff, business partners, patients or clients who are Deaf, Hard-of-Hearing or who have limited English proficiency. The use of this technology is catching on in healthcare, corporate and other business operations.

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VRI Workflow

Since 2020, it has become clear that modern features require a strong, independent and future-proof solution. Hence, we have reconsidered the entire architecture from the ground up.

Video interpreting is now the biggest and realistic experience in the interpreting industry and Language Empire has the video solution to help client(s) complete their booking(s) via an online portal.

Video Infographic process

Login to our secure Client Online portal with Account Number, Username and Password. Here, the language needed and other pertinent information like Appointment Date, Time, Service User details etc. regarding the Video interpretation booking is entered and submitted on the system. You will receive a Booking Acknowledgement email containing some key information and Joining instructions.

Once our internal admin has received this booking request, a qualified interpreter is assigned for the booking and the Client will receive an email confirming the details of the interpreter.

At the time of your booking, follow the instructions provided on the email and you will be let into a virtual waiting room until all participants have joined the conference. Upon completion of the interpretation session, all participants disconnect from their respective ends.

How Organizations Benefit from

VRI Services

  • Enhanced Accuracy
  • Highly Cost-Effective
  • Clear and Easy Communication
  • Greater Flexibility
  • Supports Spoken and Non-Spoken languages
  • Facilitate communication without any participants needed to be in the same place
  • Use any device like laptop, smartphone, tablet which has a camera, microphone/ speaker and a stable internet connection
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Our Services

Whatever your need, we can translate it into languages and dialects of your choice.

Face to Face
Face-to-Face Interpreting

This is the most traditional and often favoured form of interpreting, and our services have proven to be valuable in many situations. We provide a physically present interpreter on-site, whenever and wherever you need them. It allows you to see a person’s body language and create a real connection with them.

Document
Document Translation

Our translation services convert your language into English or another language of your choice. We have a wide network of qualified, experienced translators who are based in the UK and worldwide having specialist subject knowledge. This enables them to apply their linguistic knowledge to your field ensuring that you receive the translation of highest quality, every time.

Sign Language
British Sign Language

Our British Sign Language interpreters help assist people with hearing difficulties. Our interpreters are highly skilled and professional, well-practised at working in sensitive or stressful situations, and are experienced in dealing with a variety of special needs requirements.

Audio
Telephone Interpreting

Communicate in any language from anywhere, anytime and any device via a three-way telephone call. Through our On-Demand Telephone interpreting service, we connect you to a linguist in seconds who can help you bridge the communication barriers.

Video
Video Interpreting

Communicate in any language from anywhere, anytime and any device via a three-way video call. Through our On-Demand Video interpreting service, we connect you to a linguist in seconds who can help you bridge the communication barriers.

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